1.Seller can use this as guidance for their postage option.Delivery charges are not included in the book's prices .

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2.It's the seller and buyer's mutual agreement to decide which type of delivery they prefer because each type will be the added cost for their total amount of the books.

 

Options(Any inquiries, kindly check with Pos Malaysia's Pos Offices Nationwide and decide your postage fee)

Pos Malaysia (Click here)

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Guidance

Flexipack

A cheaper option to send parcel would be using the FlexiPack. FlexiPack gives you the flexibility to send as a box or as a packet at an incredible cheap price!! 

FlexiPack gives you the flexibility you need for any of your requirements.

Available in various sizes for both Peninsular Malaysia and Sabah/Sarawak

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Benefits
Prepaid
Flexible packaging
Value for money
Delivery to all destinations countrywide
Online tracking
 

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Five steps to use Flexipack
1. Purchase prepaid FlexiPack from Pos Malaysia outlets

 

2. Pack your items and fill up the necessary information

 

3. Drop the FlexiPack at the nearest Pos Malaysia outlet

 

4.Your FlexiPack will be on its way for delivery

 

5. FlexiPack delivered

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Point of sale
Please purchase at any Pos Malaysia outlet or Pos Malaysia online store Eziemall.

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1. What is FlexiPack?

   FlexiPack is one of the latest products introduced by Pos Malaysia Berhad as an alternative way for customers to send their items that weigh is not more than 2kg.
    

What are the basic specifications of FlexiPack?
 

                         Domestic Local/AirPack 1kg                   Domestic Local/AirPack 2kg

Weight             Less than 1kg or maximum 1kg              Less than2kg or maximum 2kg

Dimension       180mm(H) x 150mm(L) x 50mm(W)         250mm(H) x 200mm(L) x 100mm(W)

SLA                               Same as Ordinary Mail’s Service Standard

Content                             1. Merchandise (item) only

                                          2. Does not contain dangerous goods
                                        *please refer to the prohibited items list

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Price and Delivery Zone
Please refer to the table below:

Type                                    Delivery Zone/Destination            Price (RM)

Domestic Local 1kg      (i) Within Peninsular Malaysia
                                       (ii) Within Sabah
                                       (iii) Within Sarawak                                    4.50 

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Domestic Local 2kg      (i) Within Peninsular Malaysia
                                       (ii) Within Sabah
                                       (iii) Within Sarawak                                    5.50

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Domestic AirPack 1kg

     (i) From Peninsular Malaysia to Sabah & Sarawak or

      vice versa
      (ii) From Sarawak to Sabah
      (iii) From Sabah to Sarawak                                                     6.00

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Domestic AirPack 2kg

     (i) From Peninsular Malaysia to Sabah & Sarawak or

      vice versa
     (ii) From Sarawak to Sabah
     (iii) From Sabah to Sarawak                                                    10.00

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1. What are the special features?

   1. Barcode label

   2. Prepaid packaging

   3. Flexible and easy to use
      
       

2. Where can customer purchase FlexiPack?

   1. Selected Pos Shoppe

   2. Business Mail Centre Counters (for bulk purchases)
      
       

3. Where can customer post FlexiPack?

   *Customers are not allowed to post the FlexiPack product at any posting box.
    

   1. Selected Pos Office

   2. Business Mail Centre Counter (for bulk post)

4. Can Flexipack be used for international posting?

   No. It can only be used within Malaysia only.
    

5. How to use the FlexiPack?

   Please refer the instructions given at the FlexiPack packaging.
    

6. What are the prohibited items which can’t be posted using FlexiPack?

   1. Valuable items like jewellery, security bond, monies (cash), etc.

   2. Explosives, flammables, corrosives, aerosols, radioactive, etc.

   3. Narcotic substances such as opium, marijuana, cocaine, morphine, etc.

   4. Indecent items/goods, such as obscene pornographic VCDs, etc.

   5. Any other firearms and dangerous weapons.

   6. Liquid substances and fragile items.
      
       

7. What are the consequences if the customer sends prohibited items?

   Pos Malaysia Behad will not responsible if the items are detained by the authorities.
    

8. If the weight is more than the maximum weigh allowed, what will happen to the package?

   Pos Malaysia Berhad has the right to reject the items/goods and customers will be advised to purchase new FlexiPack according to the item that they want to post.
    

9. How to track and trace FlexiPack item?

   Customers may track and trace the item at our website; www.pos.com.my
    

10. Does FlexiPack provide Proof of Delivery (POD)?

    No.
     

11. What are the procedures taken by Pos Malaysia if FlexiPack fails to be sent to the recipient?

    Postman will leave a Call Card at the premise for recipient to collect the FlexiPack at window delivery counter.
     

12. How long is the collection period for FlexiPack at Delivery Office counter?

    Within 15 calendar days including public holidays.
     

13. What are the procedure taken by Pos Malaysia if FlexiPack is not collected within 15 calendar days?

    FlexiPack which is not claimed will be sent to the Dead Letter Office and will not be returned to the sender.
     

14. Where can customers get more information about FlexiPack?

    Customers can get more information by:

    1. Calling our Customer Service PosLine at 1-300-300-300 or +603-2727-9100 from 8:30am to 8:00pm, Monday to Friday; and 8:30am to 5:00pm on Saturdays; except for public holidays and the first Saturday of the month

    2. Visiting Pos Malaysia Berhad website at www.pos.com.my

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Unlike Pos Laju, Flexipack does not require recipient signature, and the delivery duration is slightly slower than Pos Laju...... Downside of FlexiPack, slower than  Pos Laju but cheaper than Pos Laju.

Other than that,there is no second delivery service which means,if  the parcel is delivered unsuccessfully, e.g. due to nobody at home, the parcel will be kept at the local post office.You have to go to the local post office and provide the tracking number to the postal clerk. To know exactly where is the parcel, just track it at the Pos Malaysia website.

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Or you can use flexiprepaid sticker instead of envelope where you will pack them yourself and use flexipaid's sticker on your parcel.

.Click here to read more.

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Any inquiries, kindly check with Pos Malaysia's Pos Offices Nationwide and decide your postage fee.

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Pos Ekspres

Pos Ekspres is a fast, convenient and economical means of sending sensitive documents based on next day delivery guarantee instead of following the regular delivery schedule. The guarantee is based upon the Next Day Delivery Networks as included on the special Pos Ekspres envelopes.

 

Pos Ekspres guarantees the reach of the mails at the intended destination within one, two or three days depending on the delivery zone. Non-conforming to its highly valued standard of service in terms of speed, Pos Ekspres reaches out to more than 344 mail destinations within the country.

 

In aiming to create a fuss-free delivery system for its customers, Pos Ekspres comes with its own specific envelopes and packets. There are five standard sizes of Pos Ekspres envelopes and the maximum weight allowed for this service is 1kg. The lists of delivery destinations according to days of delivery are supplemented with each Pos Ekspres envelopes/packets.

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Pos Ekspres is not only fast, it can also be tracked! You can check if your recipient has received your Pos Ekspres via:

 

You can purchase the special Pos Ekspres envelopes/packets at all outlets. The size depends on your items. Follow the instructions as inserted in the envelope/packet. It is essential because it provides delivery schedule for different delivery zone along with a barcode which you can trace the delivery status of your item.

 

Pos Ekspres is posted in the specially allocated Yellow Posting Boxes to differentiate it from normal mailings. Do not post at the red Posting Box as this will delay delivery. You can also post it at the counter at any Post Offices nearby.

 

Exceptions
Pos Ekspres guarantee does not cover:

Items not posted through the special Pos Ekspres Yellow Posting Box
Items addressed outside the Pos Ekspres delivery zone
Items posted after the Pos Ekspres collection time as specified on the Yellow Posting Box

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Pos Laju

 

Pos Laju is the national courier that offers affordable price in courier services. You can either pack the items yourself and pay according to the weight and destination, or you can also opt for the Prepaid Envelopes (or Boxes, if you have bigger or heavier items), or referred to as 'Prabayar'.

 

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Or you can use any other safe alternative delivery service,depends on your preferences.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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